Troubleshooting

Troubleshooting Overview

Having trouble with FastRender? This troubleshooting guide covers common issues and their solutions.


Common Issues

Plugin Issues

Problems with the Rhino plugin, installation, or functionality.

Connection Errors

Issues connecting to FastRender servers or network problems.

Render Quality

Problems with render output quality or unexpected results.

Slow Generation

Renders taking longer than expected or performance issues.

Account Issues

Problems with account access, billing, or subscription.

Credits & Usage

Questions about credits, usage limits, or billing.


Quick Solutions

Plugin Won't Load

  • Verify installation
  • Check Rhino version
  • Restart Rhino
  • Reinstall plugin

Connection Failed

  • Check internet connection
  • Verify API key
  • Check firewall settings
  • Try again later

Poor Quality Renders

  • Check render settings
  • Verify prompt quality
  • Try different settings
  • Review examples

Detailed Guides

For specific issues, see:


Getting Help

If you can't find a solution: