Troubleshooting
Credits & Usage
Questions about credits and usage? Here's everything you need to know.
Understanding Credits
What are Credits?
Credits are used to generate renders. Each render consumes credits based on quality and complexity.
Credit Consumption
- Low Quality: Fewer credits
- Medium Quality: Moderate credits
- High Quality: More credits
Usage Limits
Plan Limits
- Free Plan: Limited monthly renders
- Pro Plan: Higher monthly limits
- Enterprise Plan: Unlimited renders
Monitoring Usage
- Check usage dashboard
- View credit balance
- Track consumption
- Set alerts
Managing Credits
Efficient Usage
- Use appropriate quality
- Batch similar renders
- Review before regenerating
- Optimize workflow
Credit Alerts
- Set usage alerts
- Monitor consumption
- Plan accordingly
- Upgrade if needed
Billing Questions
Credit Charges
- How credits are charged
- Billing cycles
- Payment methods
- Invoice details
Refunds
- Refund policy
- Request process
- Processing time
- Contact support
Upgrading Plans
When to Upgrade
- Approaching limits
- Need more credits
- Want priority
- Require features
Upgrade Process
- Select new plan
- Review changes
- Confirm upgrade
- Immediate access
Still Have Questions?
- Check Account Overview
- Review Billing Guide
- See Plans & Pricing
- Contact support